All shipping costs unless specified otherwise are charged to the customer.
Simply look for the
logo to enjoy free shipping on selected items throughout the store. If
the items in your order which qualify for 'Free Shipping' total $99 or
more, your order ships FREE!
shipping is done via United Parcel Service (UPS) or U.S. Postal
Service for deliveries Monday through Saturday. Orders placed after 12pm
PST on Friday, will be processed on the following Monday.
sale items are shipped 7-10 days after your order is placed and
processed. Custom length hoses, (anything other than standard lengths)
can take upwards of 10 days before shipping. You will be notified of
ship date when we ship.
Cylinders will ship usually within 4-7 days of processing the order. They may ship from different warehouses around the county for purposes of inventory and economy. Cylinders due to their weight do not qualify for free shipping. You will be notified when they ship.
you need your items by a specific date you MUST make us aware of this
in the comments section upon check out. We will make every effort to
meet those specific requests and will notify you of progress.
shipping charges are available in the CART window. If however you are
not sure what is the most economical method please check off "Best
Way" we will search out the best methods for your order to get to you
in the safest and most reliable way. You will be contacted once we have
your order totaled up with what your shipping choices will be and what
the costs are. Large cylinder orders are typically shipped via freight
All orders over $500 in value will require an adult signature confirmation.
International Orders may ship by, UPS Worldwide, Fed EX, BAX Global, US Postal
International, and a variety of Sea Freight methods. Customer is
responsible for all import, brokerage, VAT and taxes imposed by their
country of import. Any charges that are not paid and reverted back to
STT/TDL will be charged to the customer at 1.5x the rate imposed. NO
EXCEPTION. Do not ask us to ship your order with an invoice of a lower
value. We won't do it. <--> International shipping orders that
qualify for "free shipping" will be assessed a $35.00 insurance and
to the shipping carrier constitutes full transfer of product from Tech
Diving Limited to the customer. (That means once a carrier has picked up
it is out of our hands you own it.) Any claims for undelivered or lost
packages are to be handled between the customer and the shipping
Security of Delivery: If you do not have a secure area for delivery please note that
at check out and we will require a signature delivery. WE ARE NOT
RESPONSIBLE FOR PACKAGES NOT DELIVERED.